Your order usually ships no later than the next business day after it is placed. We do not ship on weekends or holidays. If an item is on backorder, we will contact you by e-mail to let you know the expected shipping date.
The default delivery method is Standard Ground. Delivery times will vary based on the method of shipment you choose and your location. Shipping costs vary depending on the total value of your order, shipping method selected, and your location. Our shipping methods include USPS and UPS.
When you check out, you will be prompted to choose a shipping method. (Some destinations may offer only one shipping method.) Your shipping charges will be automatically calculated during checkout prior to the completion of your order.
Generally, you may upgrade your shipping method for faster delivery (such as 3-Day, 2nd Day, or Overnight service). If you upgrade your shipping method, your order must be received and your credit card authorized by 12:00 pm (Noon) PST or your order may not be processed until the following business day.
IMPORTANT NOTE FOR CUSTOMIZED JERSEYS:
Customizations add a minimum processing time of 4 business days to your order, regardless of your selected shipping method. Depending on availability, customization of replica name and number set requests may take up to 7-10 days to process. If you have questions on the processing time of your order, please contact customer service. No returns will be accepted for customized jerseys. If you are ordering items in addition to your customized jersey, those items will not ship until your entire order, including the customized jersey, is ready to ship. If you would like additional items shipped independently of your customized order, please contact customer service as additional handling costs will be added to your order.
You may return most items purchased at TodoFut.com within 30 days of delivery for a full refund. Items not subject to return are Custom Jerseys and/or worn or damaged items. We'll also pay the return shipping cost if the return is a result of our error, for example wrong size of item shipped. If you received a damaged, defective, or incorrect item, click here.
Our Returns Center will guide you through the return process and provide you with a printable return authorization slip. In order to contact our Return Center please call 415-946-8090 or e-mail us at info@TodoFut.com
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